PINE B JOSEPH II <br/><br/>
DO YOU WANT TO KEEP YOUR CUSTOMERS FOREVER 

 -  HARVARD BUSINESS REVIEW  2009 
 - 85 P 
<br/><br/><label>ISBN: </label>9781422140277 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.812 PIN