ZALTMAN GERALD <br/><br/>
HOW CUSTOMERS THINK 

 -  HARVARD BUSINESS REVIEW  2003 
 - 323 P 
<br/><br/><label>ISBN: </label>9781578518265 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.8342 ZAL