ZEITHAML VALARIE A <br/><br/>
SERVICES MARKETING 

 - 5TH 
 -  TMH  2011 
 - 763 P 
<br/><br/><label>ISBN: </label>9780070700994 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.8 ZEI