TY - BOOK AU - BENDLE T NEIL AU - FARRIS W PAUL AU - PFEIFER E PHILLP AU - REIBSTEN J DAVID TI - MARKETING METRICS THE MANAGER'S GUIDE TO MEASURING MARKETING PERFORMANCE SN - 9789332578050 U1 - 658.8 BEN PB - PERSON INDIA EDUCATION SERVICE PVT KW - MANAGEMENT ER -