TY  - BOOK
AU  - FITZSIMMONS A JAMES
AU  -  FITZSIMMONS J MONA
AU  - BORDOLOI
AU  - SANJEEV
TI  - SERVICE MANAGEMENT
SN  - 9789353161149
U1  - 658.562 FIT 
PB  - MCGRAW HILL EDUCATION INDIA PVT
KW  - MANAGEMENT
ER  -