TY  - BOOK
AU  - BESTERFIELD H.DALE
AU  - BESTERFIELD H.GLEN
AU  - URDHWARASHE HEMANT
TI  - TOTAL QUALITY MANAGEMENT
SN  - 9789353066314
U1  - 658.4013 BES 
PB  - PEARSON
KW  - MANAGEMENT
ER  -