TY  - BOOK
AU  - FAULIN 
AU  - FRY MICHAEL 
AU  - JAVIER 
AU  - JUAN ANGEL 
TI  - DECISION MAKKING IN SERVICES INDUSTRIES A PRACTICAL APPROACH
SN  - 9781138073685
U1  - 658.403 FAU 
PB  - CRC PRESS
KW  - MANAGEMENT
ER  -