FREDERICK E. <br/><br/>
"The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value" 

 - 1ST 
 -  Harvard Business Review Press  1996 
 - 322 P. 
<br/><br/><label>ISBN: </label>9780875844480 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.4 FRE