ZEITHAML A VALARIE <br/><br/>
SERVICES MARKETING 

 - 4TH 
 -  TMGH  2010 
 - 743 P 
<br/><br/><label>ISBN: </label>9780070660076 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.8 ZEI