| 000 | 00394nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 181012s9999 xx 000 0 und d | ||
| 020 | _a9788120329355 | ||
| 082 | _a658 GLY | ||
| 100 | _a"GLYNN, WILLIAM J, BARNES, JAMES" | ||
| 245 | 0 | _aUNDERSTANDING SERVICES MANAGEMENT | |
| 260 | _bPHI | ||
| 260 | _c1995 | ||
| 300 | _a485 P | ||
| 365 | _b325.00 | ||
| 650 | _aMANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c17580 _d17580 |
||