| 000 | 00382nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 181012s9999 xx 000 0 und d | ||
| 020 | _a9788131501603 | ||
| 082 | _a658.812 MET | ||
| 100 | _aMETTERS | ||
| 245 | 0 | _aSERVICE OPERATIONS MANAGEMENT [WITH CD] | |
| 260 | _bCENGAGE | ||
| 260 | _c2009 | ||
| 300 | _a370 P | ||
| 365 | _b429.00 | ||
| 650 | _aMANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c24285 _d24285 |
||