000 00400nam a2200169Ia 4500
008 181012s9999 xx 000 0 und d
020 _a9780875847641
082 _a658.812 BLA
100 _aBLATTBERG ROBERT C
245 0 _aCUSTOMER EQUITY
260 _bHARVARD BUSINESS REVIEW PRESS [FIRM}
260 _c2001
300 _a228 P
365 _b2229.00
650 _aMANAGEMENT
942 _cREF
999 _c35295
_d35295