000 | 00406nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 181012s9999 xx 000 0 und d | ||
020 | _a9781422140277 | ||
082 | _a658.812 PIN | ||
100 | _aPINE B JOSEPH | ||
245 | 0 | _aDO YOU WANT TO KEEP YOUR CUSTOMERS FOREVER | |
260 | _bHARVARD BUSINESS REVIEW | ||
260 | _c2009 | ||
300 | _a85 P | ||
365 | _b150.00 | ||
650 | _aMANAGEMENT | ||
942 | _cBK | ||
999 |
_c35313 _d35313 |