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| 020 | _a9788131725979 | ||
| 082 | _a658.8 LOV | ||
| 100 | _aLOVELOCK CHRISTOPHER | ||
| 245 | 0 | _aSERVICES MARKETING: PEOPLE TECHNOLOGY STRATEGY | |
| 250 | _a6th | ||
| 260 | _bPEARSON EDUCATION | ||
| 260 | _c2010 | ||
| 300 | _a"xx,637 p" | ||
| 365 | _b510.00 | ||
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_c8004 _d8004 |
||