000 00401nam a2200133Ia 4500
008 241025s9999 xx 000 0 und d
020 _aNafisa Fatima Maria Vaz
100 _a17PHD1070
245 2 _aA STUDY OF THE EFFECTS OF SERVICE DESIGN MATURITY ON CUSTOMER VALUE IN THE SERVICE SETTING
260 _c2017
700 _anafisa.vaz2017@vitstudent.ac.in
700 _aVenkatesh R
942 _cTHESIS
999 _c90714
_d90714