000 | 00452nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 181012s9999 xx 000 0 und d | ||
020 | _a7066077 | ||
082 | _a658.8 ZEI | ||
100 | _aZEITHAML VALARIE A | ||
245 | 0 | _aSERVICES MARKETING: INTEGRATING CUSTOMER FOCUS ACROSS THE | |
250 | _a4th | ||
260 | _bTATA MCGRAW HILL PRIVATE LIMITE | ||
260 | _c2010 | ||
300 | _a"xxix,743 p" | ||
365 | _b485.00 | ||
650 | _aMANAGEMENT | ||
942 | _cBK | ||
999 |
_c9135 _d9135 |