| 000 | 00452nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 181012s9999 xx 000 0 und d | ||
| 020 | _a7066077 | ||
| 082 | _a658.8 ZEI | ||
| 100 | _aZEITHAML VALARIE A | ||
| 245 | 0 | _aSERVICES MARKETING: INTEGRATING CUSTOMER FOCUS ACROSS THE | |
| 250 | _a4th | ||
| 260 | _bTATA MCGRAW HILL PRIVATE LIMITE | ||
| 260 | _c2010 | ||
| 300 | _a"xxix,743 p" | ||
| 365 | _b485.00 | ||
| 650 | _aMANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c9147 _d9147 |
||